Meet the Leadership Team

Our leadership team brings over 20 years of extensive expertise in customer experience, operational execution, and workforce solutions—enabling us to design and deliver flexible, scalable support models that align with client needs. By combining structured processes with a high-performing network of independent agents, we help organizations improve service efficiency, enhance customer interactions, and drive measurable business results.

Bianca Winbush

Founder

CEO

Sunnie Miller

Head of Operations & Client Engagement

Demetrius McClendon

VP of Marketing & Governance

Gabrielle Simmons

Head of Human

Resources

Vernetia Watkins

Chief Compliance Officer

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Address

29777 Telegraph Road

Suite 4200

Southfield, MI 48034

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